We updated our Terms of Service and Privacy Policy. The changes apply from 18 November 2026 (right away for new accounts). Terms of ServicePrivacy Policy

Enterprise

Transcription sized to your contract, not to a seat count

Volume pricing per audio hour, longer files and more files at once, with dedicated support. Pick your hours and check out online, or book a call for invoice billing, a DPA, realtime transcription in beta, custom features and integrations into your stack.

What Enterprise adds

On top of everything in the self-serve plans: speaker labels, timestamps (word-level in 11 languages), chapters, summaries, cited Q&A, subtitles, the API and the MCP server.

  • Realtime transcription (beta)

    Live transcription for calls, events and streams, run by a third-party provider while it is in beta. We scope it into a pilot so you can measure it on your own audio.

  • Longer files, more at once

    50 files at once and the longest files we process. 12 h per file is the pipeline maximum; each plan's own file cap (table below) applies first, and direct uploads are capped at 1 GB. Dedicated support by email.

  • Custom features

    A field your workflow needs, an export format, a summary shaped for your team. We build it when it fits the product and write the scope down first.

  • Integrations into your stack

    REST API with signed webhooks, an MCP server for AI agents, and n8n or Zapier flows through the API. We help wire it into the tools you already run.

  • Dedicated deployment in your region

    Available on request, scoped and priced in your agreement. Today processing runs on infrastructure we operate and on trusted third-party providers.

  • Volume pricing, by card or invoice

    From $0.49 per audio hour, 200 hours a month minimum in steps of 100, billed monthly by card online, or by invoice through a call. Hours beyond the commitment are $1 an hour, like every plan.

Self-serve or Enterprise?

Most teams do not need Enterprise. If the left column describes you, a plan is faster and cheaper.

A self-serve plan fits if

  • One person or a small team transcribing files and links
  • You want to start today: $3 signup credit, no card required
  • Pay as you go at $1 per audio hour, or plans with included monthly hours from $9/mo
  • The API and MCP server on every plan are enough for your automation
See plans and prices

Talk to us about Enterprise if you need

  • More hours or files at once than the Business plan, or files up to 12 h
  • Realtime transcription as part of the rollout
  • Invoice billing, a contract or a DPA (set up on a call)
  • A dedicated deployment in a region you choose
Per-plan processing limits, the same table the API docs publish. On Enterprise, the included hours are the committed hours you buy. 12 h per file is the pipeline maximum; each plan's own file cap (table above) applies first, and direct uploads are capped at 1 GB.
PlanConcurrent jobsLongest fileIncluded hours a month
Starter2120 min20 h
Pro55 h50 h
Business1510 h140 h
Enterprise50+12 hFrom 200 h

Start Enterprise

Check out online with a card, or book a call and we set it up with you.

Do you need special data privacy features (health data, legal data, other regulated data)?

How it works

  1. 1

    Pick your hours, or book a call

    Choose the hours you expect and check out online with a card, or book a call (or email us) about volume, languages, realtime, integrations and region.

  2. 2

    See the price before you pay

    Online, the price for your hours shows before checkout. On a call, we write down the scope and price: what is included, what is not, and what the limits are.

  3. 3

    Run your real audio

    Your committed hours start at once. Cancel anytime, or change your hours on a call.

Frequently asked questions

What does Transcribe.so Enterprise include?

Volume pricing per audio hour, longer files, more files at once and dedicated support, by card online or with invoice billing and a DPA through a call, plus what an agreement scopes: realtime transcription (beta), custom features, integrations into your stack and dedicated deployment in your region on request. Everything on the self-serve plans is included too: speaker labels, timestamps (sentence-level in every language, word-level in 11), chapters, summaries, cited Q&A, subtitles, the API and the MCP server.

Is realtime transcription available?

Yes, in beta. Live transcription is run by a third-party provider while it is in beta, so we scope it into a paid pilot and measure it on your audio before it goes into an agreement.

Can you run a dedicated deployment in our region?

Dedicated deployment in your region is available on request, scoped and priced in your agreement. Today processing runs on infrastructure we operate and on trusted third-party providers acting on our behalf. Tell us the region and the volume and we will reply with a written scope.

Do you offer SSO and team seats?

Not today. We do not offer SSO on any plan, Enterprise included. Each account is one sign-in; tell us what your team needs and we will say honestly whether it is on our roadmap.

Do you train AI models on our recordings?

No. We do not use your content to train AI models unless you opt in, and the third-party providers that process audio and text on our behalf do not use your files to train AI models. The Privacy Policy describes what each kind of provider receives and how long it keeps it.

How is Enterprise priced?

From $0.49 per audio hour, 200 hours a month minimum in steps of 100, billed monthly by card online, or by invoice through a call. Hours beyond the commitment are $1 an hour, like every plan. The price for your hours shows before checkout; on a call we write it down for you.

Do you sign a BAA?

Not today. We do not sign BAAs on any plan, including Enterprise, and the service is not for protected health information. Book a call and we will tell you honestly what fits.

Do you offer an SLA?

No. We do not offer an uptime or support SLA on any plan today. Enterprise includes dedicated support by email.

Can we try it before we talk to you?

Yes. New accounts get $3 in free credit, so you can try it on your own audio with no card required. That covers a few hours at $1 per audio hour, and the API is on every plan.

Comparing tools first? Read our honest comparison of ten transcription tools, including where a competitor is the better pick.

Tell us what you need

Volume, languages, realtime or batch, integrations and region. On a call or by email, we reply with a written scope and price.